FAQ's

Customer Frequently Asked Questions

Here are answers to common questions in relation to the services provided. If the answer you're looking for isn't here, please submit a Contact Request or call us on +44 (0)1300 320719.

Generally Dataman Device Programming does not charge for setting up however for very small jobs a minimum charge applies.

The minimum order charge is £40. This is the "per job" charge which is our charge for processing a quantity of parts at one time.

You may pay by credit or debit card. Alternatively we accept UK payments via BACS and international payments via Telegraphic Transfer (Sterling, Euro and Dollar).

If you are a UK registered company, you may apply for a business credit account. For further details, please submit a Contact Request or call us on +44 (0)1300 320719.

ISO9001:2015

  • Company Quality System

ISO14001:2015

  • Environmental Management System

EIA-481-D

  • 8mm Through 200mm Embossed Carrier Taping and 8mm & 12mm Punched Carrier Taping of Surface Mount Components for Automatic Handling

J-STD-033A

  • Handling, Packing, Shipping and Use of Moisture/Reflow Sensitive Surface Mount Devices

JESD625-A

  • Requirements for Handling Electrostatic-Discharge-Sensitive (ESDS) Devices

IEC61340-5-1

  • Electrostatics — Part 5-1: Protection of electronic devices from electrostatic phenomena — General requirements

Anywhere in the world (DHL, FedEx, TNT and UPS are our primary couriers).

Our skilled team can offer a number of colours including white and yellow.

We firmly believe that comprehensive testing of a sample programmed device is the best possible method to identify any misunderstanding by either customer or supplier. For this reason, Dataman Device Programming are pleased to program sample devices (maximum 5) entirely free of charge to UK customers. Overseas customers may be asked to pay carriage costs only.